Online Shoppers Prefer Amazon Search Over Google

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Recently, there have been some seismic shifts in the natural order when it comes to search. For many years, Google has been the undisputed king.

However, the “front door to the internet” is no longer on top when it comes to product searches.

Retail giant, Amazon, is now leading the way.

When we look at how ecommerce has grown in the past few years, it’s easy to see just why Amazon search is the preferred choice of consumers today.

6 Reasons Why Amazon is Dominating Product Search

While Google Ads continue to drive traffic, Google’s dominance is now under threat. Amazon has enjoyed an astonishing rise in search, especially when it comes to products.

Here are several key reasons why people are opting for Amazon search when it comes to online shopping.

1.    Ready to Buy

55% of online consumers start their search with Amazon. People that go to Google first are in the ‘research’ phase, whereas the people who go to Amazon first are further along the buyer’s journey. People on Amazon have buyer intent.

2.    Amazon Ads Get More Clicks

Data from Merkle indicates that users click on Amazon headline ads 42% more than they do on Google Ads. Furthermore, these ads from Amazon convert at more than three times the rate of Google’s ads.

This is tied to the previous point, where people are visiting Amazon with the intent to make a purchase. Therefore Amazon’s ads are more valuable than Google Ads.

3.    Mobile Commerce

One of the biggest causes of the increase in Amazon search dominance comes down to mobile use. Mobile commerce has grown year-over-year, and it is projected to account for more than 50% of all US ecommerce by the year 2021.

Considering that Amazon’s mobile app is among the most popular apps with millennials, we can expect the gap between Google and Amazon product searching to widen in the next few years.

4.    Ecommerce Personalization

Amazon’s ability to convert visitors is unparalleled. The company has truly mastered online retail, and much of that comes down to their smart strategies for ecommerce personalization.

35% of Amazon’s revenue comes from its advanced personalized recommendation engine.

5.    Social Commerce

The younger demographic is the most likely to buy online. Amazon has already made moves to leverage this by teaming up with Snapchat to offer visual search and social shopping.

6.    Voice Search

Although it hasn’t gone mainstream yet, voice search is definitely growing. Amazon is already established in this space, while Google is lagging behind. Projections from BI Intelligence estimate that more than 30% of adults will be using voice to make online payments by the year 2022. And remember your friend Alexa (aka Amazon Echo), she is already ready to take your order via voice command.

The Sky’s the Limit for Amazon Search Marketing

Amazon has come a long way from its humble beginnings. It has recently become only the second $1 trillion company and shows little signs of slowing down. With well-established services in publishing, content streaming, and marketing, their advertising clout is virtually unrivaled. By backing Snapchat ahead of Instagram Stories, Amazon is causing more disruption for the latter’s parent company, Facebook.

Now, it is muscling in on Google’s search territory, effectively causing a storm among the digital giants. But here’s the thing: Amazon is fantastic at serving the consumer. The customer-centric approach runs deep with Amazon, and it’s through the ability to offer great value on a personal level that it has been able to be so successful. That alone makes Amazon tough opposition for any company, even one as big as Google. There’s a new king in town, and when it comes to online shopping, Amazon may well rule for quite some time.

10 Digital Tools for Everyday Effectiveness (and Fun)

We asked the E29 team to share some of their favorite tools that they use every day. This list is by no means exhaustive, but you may find something in here that you didn’t know about before and it could save you time and make your workday more productive too. Some of these are also good for personal use, so read on and share any tools you love in the comments.

1. Slack

Megan says: “Slack is a [great tool]! A few of us in the office use it all the time and helps us stay connected. It’s so easy to message, send files, ping people during meetings, and know when people are online or not.”

Slack has definitely changed the way work teams collaborate. Launched in 2013, Slack has grown to have 8 million daily active users in 100 different countries. If you thinking, why do I need another tool for collaboration and project tracking, it’s more intuitive than you might think and very easy to keep track of activity for each project, client or team. I’m sure you’ll be surprised how much time it saves you.

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2. Pinterest

Annabelle says: “I’ve been using this app for a few years now and I use it for everything! My wedding, Honeymoon, Fashion, Home Decor and Organization. I remember before getting married I would spend hours and hours looking up ideas and wedding DIY’s every day. Not only did I had the wedding of my dreams, but we saved a lot of money thanks to all the great ideas I found.

Features I love from this app?

I was looking for a Jute rug for my living room a month ago, so of course, I went to Pinterest to look for ideas. I saw a pin of the rug I wanted, click through to Pottery Barn's website and purchased it on the spot.”

Fun fact you may not have known about Pinterest: It is headquartered in San Francisco and took several years before becoming one of the main social networks. 81% of Pinterest users are females.

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3. Screenshot Tool

For a tool that is both a feature and a utility, I use the screen capture feature on my phone and Mac a few times a day, at least. I love screenshots and I really don't know how I would survive without them. On the iPhone X to take a screenshot, you click the power and one of the volume buttons at the same time. On pre-iPhone X phones, you hold down the home and power buttons. And on a Mac for a screenshot, my favorite way to do it is to press Shift + Command + 4 and then select what I want from the screen. Of course, there are many tools for screen capturing. What's your favorite?

Screenshot created from an iPhone X

Screenshot created from an iPhone X

4. Repost for Instagram

Anne says: “I'm sure most of you are familiar with this one, but it's been a game changer for me just because it makes sharing content from other people on Instagram so much easier. All you have to do is copy the link of the post you want to share and then open up the Repost app. From there, you can share the post and caption if you like to your own Instagram feed or story. I went ahead and purchased the "premium" Repost package, which allows you to repost content without the watermark. For an $8.00 investment, you can clean up your Instagram feed without having to include a bunch of watermarked images - totally worth it.”

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Note the repost icon in the lower left hand corner of the image. This can be removed with a subscription.

5. VSCO

Anne discovered this app about a year ago while hunting for better filters and presets for Instagram pictures. This is far and away the best photo and video editing app she has used. VSCO's motto is, "By Creators, For Creators" and you can see why once you explore their arsenal of filters. Once you select a filter you really like, you can go much, much deeper and truly adjust your photos and videos to balance and refine them to your liking. 

The other cool thing about VSCO is they have an online community where creators can share their photos and videos so you can search through all sorts of original content based on style, filter, color scheme, topic, etc. It's a great source of inspiration if you're looking to change up your Instagram feed. This one will help you up your Insta-game for sure.

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What’s your favorite Instagram tool?

6. SimilarWeb

I use it a lot for competitive research to see where a client stands compared to their competition. There's a great Chrome extension that lets you see the results and easily screenshot them for use in presentations.

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7. SpyFu

This tool shows us competitor information for organic search and paid search. It's great for understanding spend, rank and keywords. 

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8. LIKEtoKNOW.it 

Melissa says, “This app works with Instagram to make posts about clothing, beauty and home items easy to source and purchase. It uses influencers and links to retailers online. 

Here’s how it works: Download the app and link it to your Instagram account. When one of their ambassador's posts an outfit or specific item you would like to purchase on IG, you can like the post. It must be tagged with LIKEtoKNOW.it. Then it becomes part of your feed within LIKEtoKNOW.it. In the app, you can choose items and it links directly to the retailer for purchase. 

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At the end of the week LIKEtoKNOW.it sends a recap of what you liked.

The app is an evolution from their first version. They now provide a better experience. I can go directly to the app, scroll through people I follow and purchase the items I see. 

The app features clothing, accessories, and home decor. Great find for me!”

9. Google Analytics

Melissa says, “The Google Analytics app is my new favorite! I love having Google Analytics right at my fingertips. You can see specific campaigns, e-commerce transactions, where people are visiting from etc. The information is so easy to comprehend and you can dig deeper if needed.

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10. Marco Polo

Amie says, “For personal use, my cousin introduced me to an app a couple of weeks ago called Marco Polo. I’m loving sending video messages to my family across the country and to my sis in London. It’s so much more personal than a text or voicemail.”

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Your turn: What are your favorite digital tools for marketing, productivity or just plain fun?